OPTIMIZE AND ADD VALUE
TO THE CLOUD WITH
TUX SOLUTIONS

Get a secure and future-ready cloud solution with Microsoft Azure.

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Put your ideas into practice with Azure's products and services

Premium technical support

Real-time alerts and reports

Technical guidance

Commercial benefits

Local billing, in pesos, and without income tax withholding.

Migration with NO cost

According to the size to be evaluated of the final client’s scenario.

Some of the Azure tools include:
Azure SQL Database

Create applications with managed intelligent SQL

Azure Active Directory (Azure AD)

Enable single sign-in and identification

Azure Virtual Machines

Deploy virtual machines in seconds

Security Center

Protect your hybrid and multi-cloud environments

Azure App Service

Quickly build effective cloud-based applications for web and mobile

Storage accounts

Durable, highly available, and massively scalable cloud storage

Microsoft GOLD Support Service

TUX SOLUTIONS has a specialized and certified technical team, backed by Microsoft, to provide quality after-sales services to our customer base. This allows us to have access to both the tools and the knowledge bases used by Microsoft to address and process requests related to their platforms. Additionally, we have developed our own tools and knowledge based on our vast experience, which complement those of the manufacturer. We have the possibility to escalate incidents to the specialized engineering teams at Microsoft, including those in charge of Research and Development for each of the products.

Support Service Features

The support services include:

• Escalation of incidents for Microsoft Azure and Microsoft 365.

• Support interfaces via email, phone, or ticketing platform. These are sent once the service is contracted.

• Services throughout Latin America.

• 24/7 attention.

• Specialized and certified engineers.

Actividades contempladas

The support services include:

• Escalation of incidents for Microsoft Azure and Microsoft 365.

• Support interfaces via email, phone, or ticketing platform. These are sent once the service is contracted.

• Services throughout Latin America.

• 24/7 attention.

• Specialized and certified engineers.

SUCCESS STORIES >>

Coinag Virtual Wallet Bank

One of the objectives of digitization is inclusion, the possibility of democratizing technology. That is exactly what we achieved with COINAG, advancing in its digital transformation process, taking the first step to achieve financial inclusion of thousands of people who need solutions that simplify their daily lives and reach where banks do not. We invite you to learn more about this fascinating story:

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Frequently Asked Questions

What is the difference between this support and the support included with my licenses/subscription?

Personalized attention with a specific SLA. You will have all available communication channels at your disposal.

Do I keep the support included with my licenses/subscription?

Yes, this support provides an additional layer in order to provide excellent service. It allows for better response times and greater partner-client proximity.

Is this service available whenever I contract through a partner?

No, this service is exclusive to Tux Solutions in order to provide value to our clients.

Is there any charge for using this service?

There is no additional charge for the customer.

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