HIRE MICROSOFT 365 FOR YOUR BUSINESS

95% of companies are suitable for Microsoft 365 Business, which confirms that with this strategic alliance, we can make a difference by helping businesses with their technology needs.

Get the latest version of Microsoft products for your business with Office 2021 and Microsoft 365
Premium technical support

Real-time alerts and reports

Technical support

Business benefits
Local billing in pesos without income tax retention.
Migration WITHOUT cost

According to the size to be evaluated in the final customer’s scenario.

Build your future with Microsoft 365
Get industry-leading applications, along with intelligent cloud services and top-notch security:
Specifications
Microsoft GOLD Support Service

TUX SOLUTIONS has a specialized and certified technical team, backed by Microsoft, to provide quality after-sales services to our customer base. This allows us to have access to both the tools and the knowledge bases used by Microsoft to address and process requests related to their platforms. Additionally, we have developed our own tools and knowledge based on our vast experience, which complement those of the manufacturer. We have the possibility to escalate incidents to the specialized engineering teams at Microsoft, including those in charge of Research and Development for each of the products.

Support Service Features

The support services include:

• Escalation of incidents for Microsoft Azure and Microsoft 365.
• Support interfaces via email, phone, or ticketing platform. These are sent once the service is contracted.
• Services throughout Latin America.
• 24/7 attention.
• Specialized and certified engineers.

Actividades contempladas

The support services include:

• Escalation of incidents for Microsoft Azure and Microsoft 365.
• Support interfaces via email, phone, or ticketing platform. These are sent once the service is contracted.
• Services throughout Latin America.
• 24/7 attention.
• Specialized and certified engineers.

• Specialized and certified engineers.

SUCCESS STORIES

Cibic Laboratories

“It was an important step for us as with Office365 we achieved a collaborative environment and obtained greater security and backup level for emails. There was also a positive impact on the user experience due to how simple and intuitive it is, providing greater dynamism.”

Frequently Asked Questions

What is the difference between this support and the support included with my licenses/subscription?

Personalized attention with a specific SLA. You will have all available communication channels at your disposal.

Do I keep the support included with my licenses/subscription?

Yes, this support provides an additional layer in order to provide excellent service. It allows for better response times and greater partner-client proximity.

Is this service available whenever I contract through a partner?

No, this service is exclusive to Tux Solutions in order to provide value to our clients.

Is there any charge for using this service?

There is no additional charge for the customer.

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