95% of companies are suitable for Microsoft 365 Business, which confirms that with this strategic alliance, we can make a difference by helping businesses with their technology needs.
Real-time alerts and reports
Technical support
According to the size to be evaluated in the final customer’s scenario.
TUX SOLUTIONS has a specialized and certified technical team, backed by Microsoft, to provide quality after-sales services to our customer base. This allows us to have access to both the tools and the knowledge bases used by Microsoft to address and process requests related to their platforms. Additionally, we have developed our own tools and knowledge based on our vast experience, which complement those of the manufacturer. We have the possibility to escalate incidents to the specialized engineering teams at Microsoft, including those in charge of Research and Development for each of the products.
The support services include:
• Escalation of incidents for Microsoft Azure and Microsoft 365.
• Support interfaces via email, phone, or ticketing platform. These are sent once the service is contracted.
• Services throughout Latin America.
• 24/7 attention.
• Specialized and certified engineers.
The support services include:
• Escalation of incidents for Microsoft Azure and Microsoft 365.
• Support interfaces via email, phone, or ticketing platform. These are sent once the service is contracted.
• Services throughout Latin America.
• 24/7 attention.
• Specialized and certified engineers.
• Specialized and certified engineers.
“It was an important step for us as with Office365 we achieved a collaborative environment and obtained greater security and backup level for emails. There was also a positive impact on the user experience due to how simple and intuitive it is, providing greater dynamism.”